bonvelo

Frequently asked questions

Everything you need to know about singlespeed and fixed-gear bikes from bonvelo.

Missing your question? No problem, ask us directly via mail, chat or phone!

info@bonvelo.de

International Customers

Why is the price of bonvelo singlespeed bikes so reasonable?

Our goal was always to offer great bikes at a surprisingly low price. This is why we created very direct processes from the design to manufacturing and right to your doorstep. This means we don’t need intermediate retailers or wholesalers, which makes this great value for money possible. You can read about how happy our customers are with the quality of our single-speed bikes in our Trusted Shops profile – our favorite kind of affirmation!

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Do you ship to customers outside Germany?

Yes, we love to do that! Actually we are shipping our bikes to the following countries: Austria, Denmark, Netherlands and Spain. Shipping costs are reasonable €49,90 per Bike.

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What is a singlespeed or fixed-gear bike?

All our bicycles have only one speed. They are designed for fast riding in flat or slightly hilly areas. The “flip-flop” hub on the back wheel allows you to switch between a freewheel (single-speed) and a fixed gear (fixie) in just a few steps. All you have to do is take off the back wheel, turn it around, put it back on – and you’re ready to go! 

Want to read more about it? Take a look at our blog-page!

 

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Could i also pick-up my bike in person?

Of course you can! We’ll even assemble it for you if you want – then you can ride it out the door! If you want to pick your bike up, please select “Pick Up” at checkout in the shop. Obviously there are no shipping costs if you pick up your bike in the bike-box, if you want to have it assembled and ready-to-ride we need to charge a fee of €25 .The bike can be picked up from our showroom at Theodorstrasse 41K in 22761 Hamburg, Germany. Our store is open Monday, Tuesday, Thursday and Friday from 9 AM to 4 PM. On Wednesdays we are open from 10 AM to 4 PM, and from 10 AM to 2 PM on Saturdays. Come on over – we look forward to your visit!

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Do you offer a website in English?

We have just started our international website in 2020 and are permanently expanding it for our customers in detail. If you have questions you are very welcome to get in touch with our team in Hamburg via mail, phone or chat. Looking forward to get in touch with you!

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